Terms of Use

Vorail AI
Published by Pixtas, LLC

Last updated: June 24, 2026

Welcome to Vorail AI. These Terms of Use ("Terms") are a legal agreement between you and Pixtas, LLC ("Vorail," "we," "us," or "our") governing your access to and use of the Vorail AI mobile application and related services (collectively, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. The Service

Vorail AI is a voice-based social community built for the global blind and low-vision community. Members ask questions, share answers, and connect with one another through their voices. The Service is operated by Pixtas, LLC.

2. Eligibility

You must be at least 16 years old to use the Service, or the minimum age required in your country or region to use a social networking service, whichever is greater. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. The Service is not directed to, and we do not knowingly collect personal information from, children under 13. If we learn that we have collected such information, we will delete it.

3. Accounts

To use the Service you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it current. Notify us promptly of any unauthorized use of your account.

4. Subscriptions, Billing, and Trials

Access to the Service requires a paid subscription, offered as auto-renewable subscriptions through the Apple App Store:

• Monthly subscription, including a free trial for eligible new subscribers.
• Annual subscription, including a free trial for eligible new subscribers.

Prices may vary by region and are shown in the app before purchase. The following terms apply to all subscriptions:

• Payment is charged to your Apple Account at confirmation of purchase.
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours before the end of the current period, at the rate then in effect.
• You can manage your subscription and turn off auto-renewal in your Apple Account settings after purchase.
• Any unused portion of a free trial period is forfeited when you purchase a subscription, where applicable.

Subscriptions are handled by Apple. Refunds are subject to Apple's policies, and requests should be directed to Apple. We do not process payments or store your payment information.

5. User Content

The Service allows you to record and share voice content, questions, answers, and other materials ("User Content"). You retain ownership of your User Content. By submitting User Content, you grant Pixtas, LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify (for example, for formatting or transcription), and make your User Content available to other members as part of operating, providing, and improving the Service. This license ends when you delete your User Content, except to the extent it has been shared with others who have not deleted it, or where we must retain it to comply with law.

We may use User Content and related data to operate, secure, maintain, and improve the Service. We do not use your User Content to train machine-learning or artificial intelligence models, and we do not sell your User Content.

You are solely responsible for your User Content and represent that you have the rights necessary to share it and that it does not violate these Terms or any law.

6. Acceptable Use

You agree not to use the Service to:

• Harass, bully, threaten, abuse, or harm other members.
• Post or share content that is unlawful, defamatory, obscene, hateful, or otherwise objectionable.
• Impersonate any person or misrepresent your affiliation with any person or entity.
• Share another person's private or identifying information without consent.
• Distribute spam, solicitations, or unauthorized advertising.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the Service.

We reserve the right, but are not obligated, to review, moderate, and remove User Content, and to suspend or terminate accounts that violate these Terms, in order to protect the community.

7. Content Moderation and Reporting

We are committed to keeping Vorail AI a safe and welcoming space. Members can report content or other members who violate these Terms. We may remove content, mute, block, or remove members at our discretion to maintain the community.

8. Copyright and DMCA

We respect intellectual property rights and expect our members to do the same. If you believe that content on the Service infringes your copyright, you may send a notice to our designated agent that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Notices should be sent to our designated agent at support@vorail.com. We may remove allegedly infringing content and terminate the accounts of repeat infringers.

9. Intellectual Property

The Service, including its software, design, and branding, is owned by Pixtas, LLC and protected by applicable intellectual property laws. Except for your own User Content, you may not copy, modify, distribute, or create derivative works from the Service without our written permission.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we handle information. Please review it at https://vorail.com/privacy/.

11. Accessibility

Vorail AI is built for the blind and low-vision community, and accessibility is central to how we design the Service. We strive to make the Service usable with screen readers and other assistive technologies. If you encounter an accessibility barrier or have feedback about how we can make the Service work better for you, please contact us at support@vorail.com and we will do our best to help.

12. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. Any peer support, community resources, or information shared through or in connection with the Service is provided by community members and is not professional, medical, legal, or other advice.

13. Limitation of Liability

To the maximum extent permitted by law, Pixtas, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Pixtas, LLC and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

15. Apple App Store Terms

The following terms apply because you obtained the Service through the Apple App Store:

• These Terms are between you and Pixtas, LLC only, and not with Apple. Apple is not responsible for the Service or its content.
• Apple has no obligation to provide any maintenance or support for the Service.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our responsibility, not Apple's.
• Apple is not responsible for addressing any claims by you or a third party relating to the Service, including product liability claims, claims that the Service fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the Service or your use of it infringes that party's intellectual property rights, Pixtas, LLC, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you.

16. Termination

You may stop using the Service and cancel your subscription at any time through your Apple Account settings. We may suspend or terminate your access to the Service if you violate these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ends, though certain provisions of these Terms will survive.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide notice through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles, except where local consumer protection law requires otherwise.

19. Dispute Resolution; Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have disputes decided by a jury.

Except as set out below, you and Pixtas, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class Action Waiver. You and Pixtas, LLC agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

Exceptions. This section does not apply to (1) claims that may be brought in small claims court, or (2) claims to enforce or protect intellectual property rights. Nothing in this section limits any non-waivable rights you may have under the consumer protection laws of your country or region, and where binding arbitration or a class action waiver is not permitted by applicable law, this section does not apply to the extent of that restriction.

Opt-out. You may opt out of this arbitration agreement by emailing us at support@vorail.com within 30 days of first accepting these Terms. If you opt out, neither you nor Pixtas, LLC will be bound by the arbitration and class action waiver provisions of this section.

20. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Pixtas, LLC regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign or transfer these Terms without our consent, and we may assign these Terms in connection with a merger, acquisition, or sale of assets. We may provide notices to you through the Service or by the contact information associated with your account.

21. Contact

If you have questions about these Terms, contact us at:

Website: https://vorail.com
Email: support@vorail.com